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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Brown

January 28, 2026

5  out of  5
rating by Timothy Brown
"Great service and responsive to any needs and concerns."
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Melissa Karrer

January 23, 2026

5  out of  5
rating by Melissa Karrer
"We have enjoyed being customers for many years! Staff is always helpful!"
We responded:
"Hi Melissa, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! - John Parkhurst"
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Allen Hackworth

January 18, 2026

5  out of  5
rating by Allen Hackworth
"Great competitive insurance rates and wonderful helpful staff!"
We responded:
"Thank you, Allen, for the compliment! Our team works hard to provide excellent support at competitive rates! - John"
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Connor Wilson

January 12, 2026

5  out of  5
rating by Connor Wilson
"Always a pleasure to use John and team for all my insurance needs! And a special shoutout to Jessica for her helpfulness!"
We responded:
"Thanks so much for the amazing review, Connor! We really appreciate your support here in Lexington. If you ever have any questions or need insurance assistance in the future, we are just a message away!  "
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Sarah Eads Adkins

January 8, 2026

5  out of  5
rating by Sarah Eads Adkins
"Used them for years and always nice and helpful. I shop around frequently and always stay because of their rates and helpfulness!!"
We responded:
"We are grateful for your 5-star review, Sarah! Thanks for taking a moment to share your positive experience with our office. - John Parkhurst "
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Paul Headley

January 2, 2026

5  out of  5
rating by Paul Headley
"Excellent customer service. Decent rates. Expected insurance premium raises every year that are not too bad."
We responded:
"Paul, thank you for your kind review. We deeply appreciate your feedback and continued business. We are always here for you if you need us. - John Parkhurst"
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Scotty Beeman

December 31, 2025

5  out of  5
rating by Scotty Beeman
"Always curious and helpful best prices around Jessica and Ariel always helpful with all my insurance needs definitely recommend this company to anyone and everyone"
We responded:
"Hi Scotty, We are grateful and appreciate the time you took to leave your review. We're thrilled that Jessica and Arielle left such a great impression! We hope to continue exceeding your expectations with great service. See you next time! - John Parkhurst"
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Dietra Powell

December 23, 2025

5  out of  5
rating by Dietra Powell
"They are the best. Service is impeccable."
We responded:
"Thank you for the 5-star review, Dietra! Here on State Farm Agent John Parkhurst’s Team, we are proud to serve our community and appreciate your recognition. "
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Hannah Dunaway

December 23, 2025

5  out of  5
rating by Hannah Dunaway
"Joh Parkhurst and employees through State Farm have always been amazing to work with. I have an amazing deal with home and auto and I’ve never once had an issue they haven’t resolved or helped me through. They are always kind and easy to speak with they explain things well and I always get off the phone feeling like I understand and am getting the best. I’ve been with them for years and I plan to stay for many more years to come!!"
We responded:
"Hannah, thank you so much for the 5-star review! If you have any questions or need assistance, we are just a call or email away! - John Parkhurst"
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Melissa Cox

December 12, 2025

5  out of  5
rating by Melissa Cox
"We have our home owners, cars and life insurance policies with John. Every member of the office has been so quick to respond, always so helpful and so knowledgeable. Couldn’t imagine using anyone else for our insurance needs."
We responded:
"Melissa - Thank you for the review!!!! We love working for you! John Parkhurst - Agent"
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Jb Johnson

December 12, 2025

5  out of  5
rating by Jb Johnson
"They are always so helpful every time I call they are there great service"
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Carl Bates

December 12, 2025

5  out of  5
rating by Carl Bates
"I needed a change of my auto policy and Jessica was able to clearing explain my change and had it completed within a couple of minutes. I have had State Farm Auto Insurance for over 40 years and they treat me special. I would never change to anyone else. Carl"
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Cassie MacDonough

December 10, 2025

5  out of  5
rating by Cassie MacDonough
"Very helpful. Very friendly, great service. Highly recommend."
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John Baker

December 8, 2025

5  out of  5
rating by John Baker
"Bought a new vehicle and had to update my insurance. Called, spoke with Jessica (who is always friendly and efficient), made the changes in about five minutes. Done."
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Larry Robbins

December 5, 2025

5  out of  5
rating by Larry Robbins
"John did an excellent job for us. He worked very quickly to get us quotes, and was competitive. He stopped by on the weekend, and took pictures of our home and property. I was very impressed with John's professionalism."
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Amy Bach

November 28, 2025

5  out of  5
rating by Amy Bach
"John always does a great job for me. We have 4 cars and house insured. He always gives great advice. He is much appreciated."
We responded:
"Amy - Thank you for the review! I absolutely love working for you and Jeff! It is great people like your family that make me love what I do! - John Parkhurst"
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Elijah Dunlap

November 14, 2025

5  out of  5
rating by Elijah Dunlap
"A wonderful company that was extremely patient with me. 10/10 recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John Gilger

November 4, 2025

5  out of  5
rating by John Gilger
"Everytime I have a question either by popping in or calling, the staff is always pleasant and they have time to find the answer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Laverna Green

October 29, 2025

5  out of  5
rating by Laverna Green
"I have been with John Parkhurst, Jessica and their great team for years. Great customer service and always friendly and responsive to any insurance needs or questions I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danny Devers

October 27, 2025

5  out of  5
rating by Danny Devers
"Great insurance company. Always answers phone when I call. When making changes ges to policy; it's quick and easy. I highly recommend these guys."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Johnnie McCollum

October 24, 2025

5  out of  5
rating by Johnnie McCollum
"Always a great help any time I call when I need assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Antoinette Davis

September 24, 2025

5  out of  5
rating by Antoinette Davis
"The service that I have received has been excellent! I truly appreciate the John Parkhurst team and all of the work that they do."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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john vance

September 15, 2025

5  out of  5
rating by john vance
"I worked with this insurance agency to secure my home and auto insurance. The owner as well as the employees are genuinely concerned about those who check with them regarding your insurance needs. They go to great lengths to get you the best coverage at the best price. They are courteous, and understanding. Real folks who care about their insured individuals."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cathy White

September 11, 2025

5  out of  5
rating by Cathy White
"Each time I call a PERSON answers the phone instead of an automated system asking you to push a number!! They are extremely helpful and friendly giving me the information I need!!"
We responded:
"Cathy - Thank you so much for the kind words. We appreciate the continued opportunity to serve you and your family! - John Parkhurst"
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Bruce Sholts

August 18, 2025

5  out of  5
rating by Bruce Sholts
"Great customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"