State Farm® Insurance Agent John Parkhurst
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Cox
December 12, 2025
5
out of
5
rating by Melissa Cox
"We have our home owners, cars and life insurance policies with John. Every member of the office has been so quick to respond, always so helpful and so knowledgeable. Couldn’t imagine using anyone else for our insurance needs."
We responded:
"Melissa - Thank you for the review!!!! We love working for you! John Parkhurst - Agent"
Jb Johnson
December 12, 2025
5
out of
5
rating by Jb Johnson
"They are always so helpful every time I call they are there great service"
Carl Bates
December 12, 2025
5
out of
5
rating by Carl Bates
"I needed a change of my auto policy and Jessica was able to clearing explain my change and had it completed within a couple of minutes. I have had State Farm Auto Insurance for over 40 years and they treat me special. I would never change to anyone else. Carl"
Cassie MacDonough
December 10, 2025
5
out of
5
rating by Cassie MacDonough
"Very helpful. Very friendly, great service. Highly recommend."
John Baker
December 8, 2025
5
out of
5
rating by John Baker
"Bought a new vehicle and had to update my insurance. Called, spoke with Jessica (who is always friendly and efficient), made the changes in about five minutes. Done."
Larry Robbins
December 5, 2025
5
out of
5
rating by Larry Robbins
"John did an excellent job for us. He worked very quickly to get us quotes, and was competitive. He stopped by on the weekend, and took pictures of our home and property. I was very impressed with John's professionalism."
How-I-Roll Bryant
November 29, 2025
1
out of
5
rating by How-I-Roll Bryant
"The people at this company do not help you! Parkhurst gave me a quote, got his commision and never bothered to answer his phone again. I have been with them for just a few months, about 4 and since then, my car insurance bill went from the first month $180 to $230 the next two months then shot up $200 more. I have my proof of everything on these people as much as they want to sit there and lie. This has been common among them from what I heard from others. They will come back and lie about the quote they gave you hence is why I left them for someone better. My husband and I have not had any issues with our car or tickets and have never paid this much ever in insurance. Our bill has never been the same every month with this agency. Don't use these people. I have never experienced such crap with any insurance agency & don't like to be lied to."
We responded:
"Shad'e, thank you for your review, however, the statements made are not correct and are not an accurate representation of our office. First and foremost, no one in my office has lied to you. In July, we received a customer completed quote that had been done online. Upon receiving the quote, it indeed was bound by our office with the information we were provided and payment taken. Less than 30 days later, we received information of an additional driver. We added them as requested by the customer. As a result of the new information for the additional driver that was not disclosed previously, it thus led to the rate increasing slightly (not the $50 swing you indicate in your review). You mention your bill jumping another $200. This is not accurate. As I have explained in our emails, this is for the November bill that has not been paid and is being added to the December bill. Regarding the statement about me collecting my commission and never bothering to answer the phone again, we have notes where our team has spoken to you on different occasions regarding your bill or changes that needed to be made. You and I were even emailing back and forth Thanksgiving Day, yesterday and again today (Saturday). To insinuate that I do not care about our customers is not accurate and blatantly false. As a small business owner, customer service and ethical behavior are the pillars that we have built our business and reputation on. Please feel free to reach out to me directly at 859-264-4422 with any further concerns or questions."
Amy Bach
November 28, 2025
5
out of
5
rating by Amy Bach
"John always does a great job for me. We have 4 cars and house insured. He always gives great advice. He is much appreciated."
We responded:
"Amy - Thank you for the review! I absolutely love working for you and Jeff! It is great people like your family that make me love what I do! - John Parkhurst"
Josh Owens
November 17, 2025
5
out of
5
rating by Josh Owens
"The absolute best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Elijah Dunlap
November 14, 2025
5
out of
5
rating by Elijah Dunlap
"A wonderful company that was extremely patient with me. 10/10 recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Gilger
November 4, 2025
5
out of
5
rating by John Gilger
"Everytime I have a question either by popping in or calling, the staff is always pleasant and they have time to find the answer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Laverna Green
October 29, 2025
5
out of
5
rating by Laverna Green
"I have been with John Parkhurst, Jessica and their great team for years. Great customer service and always friendly and responsive to any insurance needs or questions I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danny Devers
October 27, 2025
5
out of
5
rating by Danny Devers
"Great insurance company. Always answers phone when I call. When making changes ges to policy; it's quick and easy. I highly recommend these guys."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Johnnie McCollum
October 24, 2025
5
out of
5
rating by Johnnie McCollum
"Always a great help any time I call when I need assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Antoinette Davis
September 24, 2025
5
out of
5
rating by Antoinette Davis
"The service that I have received has been excellent! I truly appreciate the John Parkhurst team and all of the work that they do."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
john vance
September 15, 2025
5
out of
5
rating by john vance
"I worked with this insurance agency to secure my home and auto insurance. The owner as well as the employees are genuinely concerned about those who check with them regarding your insurance needs. They go to great lengths to get you the best coverage at the best price. They are courteous, and understanding. Real folks who care about their insured individuals."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Cathy White
September 11, 2025
5
out of
5
rating by Cathy White
"Each time I call a PERSON answers the phone instead of an automated system asking you to push a number!! They are extremely helpful and friendly giving me the information I need!!"
We responded:
"Cathy - Thank you so much for the kind words. We appreciate the continued opportunity to serve you and your family! - John Parkhurst"
Bruce Sholts
August 18, 2025
5
out of
5
rating by Bruce Sholts
"Great customer service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Paul Woodall
July 28, 2025
5
out of
5
rating by Paul Woodall
"Excellent service, and friendly down to earth personable people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Stephon Carter
July 24, 2025
5
out of
5
rating by Stephon Carter
"Professional and personal. Great customer service and great products"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
C Shouse
July 24, 2025
5
out of
5
rating by C Shouse
"Always available when I need them, no hassle after hitting a deer a few months ago"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Aprille Nelson
July 9, 2025
5
out of
5
rating by Aprille Nelson
"Great agent!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Nancy Bell
June 16, 2025
5
out of
5
rating by Nancy Bell
"When searching for a new insurance company, I read reviews and bios of agents online and asked my friends. John Parkhurst of State Farm was mentioned several times and I liked what I read. I started the process and was extremely pleased with the attention to detail, the response time, and the level of service I received. Each time I called, a real live person answered the phone! John carefully reviewed my new policies with me, made a few suggestions, and walked me through everything. If you are looking for an agency where you are appreciated and valued, John Parkhurst State Farm, is a good place to start!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Cornett
June 3, 2025
5
out of
5
rating by David Cornett
"Always super helpful!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
angelia King
May 18, 2025
5
out of
5
rating by angelia King
"I'm so comfortable with this insurance company I can call email or text and iv always had the best customer service friendly supportive and so helpful answers all my questions with hesitation thank you state farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"