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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ben Robinson

Ben Robinson

September 18, 2023

5  out of  5 rating by Ben Robinson
"Been with Parkhurst for almost ten years. They are always professional. I cannot recommend them enough. When I had my motorcycle accident John reached out personally to handle my claim and check in with me. I’ll never forget getting that last call from him, the claim was already finished and processed. He just wanted to make sure I was okay and healing. Today he proved himself again. A few weeks back the hailstorms came through and did a number on my cars. John has went above and beyond for me once again. Even jump through hoops for me that he technically didn’t have to. Thank you John for being such an amazing person and for running a business in integrity. That’s a rare find in 2023."

Linnie Toney

September 15, 2023

5  out of  5 rating by Linnie Toney
"Always helpful and very pleasant."

Shane Blankenship

September 13, 2023

5  out of  5 rating by Shane Blankenship
"If you’re looking to change insurance or looking for a new policy, I highly recommend that you use these guys! I’ve had them for several years now and the service is always top notch! They make everything so easy for the customer! A++ service all around!"

clinton crafton

August 25, 2023

5  out of  5 rating by clinton crafton
"Have always had friendly and professional help and would recommend. I have not filled any claims, but the staff has been very friendly, helpful and always professional."

Sarah Brock

August 14, 2023

5  out of  5 rating by Sarah Brock
"Excellent customer service and great rates!! Highly recommend!"

Scott Cole

August 13, 2023

5  out of  5 rating by Scott Cole
"John is not only an amazing insurance agent but a great family man. His clients love him and he supports his kids sports. I highly recommend him if looking for a friendly and understanding agent."

Jared Vaughn

August 9, 2023

5  out of  5 rating by Jared Vaughn
"John Parkhurst and his team have been amazing. They have always gone above and beyond to take care of our insurance needs."

Rebecca Vaughn

August 8, 2023

5  out of  5 rating by Rebecca Vaughn
"John and his team have been providing insurance services to my family for over 10 years. They're always personable and available to answer questions or make updates to our policies in a professional and timely manner."

Nick Richardson

August 7, 2023

5  out of  5 rating by Nick Richardson
"Love my State Farm family! The John Parkhurst office is the best and they treat me like I’m a guest in their home NOT like another customer! 10/10 recommend"

Davis Cole

August 6, 2023

5  out of  5 rating by Davis Cole
"I recently had the pleasure of working with John Parkhurst of State Farm. I couldn't be more pleased with the exceptional service he provided. From the moment I walked into his office, I was greeted with a warm smile and a genuine eagerness to assist me with all my insurance needs. John's expertise and knowledge in the insurance industry were immediately apparent as he effortlessly guided me through the complexities of selecting the right coverage for my home and auto. His ability to break down intricate insurance jargon into understandable terms was truly commendable, ensuring that I fully comprehended the policies I was investing in. What set John apart from other insurance agents I've encountered was his unwavering commitment to addressing my concerns and tailoring a policy that aligned perfectly with my unique needs. He took the time to thoroughly analyze my current situation and promptly provided me with a personalized quote that not only offered comprehensive coverage, but also helped me stay within my budget. But what truly impressed me about John was his exceptional attention to detail. He left no stone unturned when it came to reviewing my current policies and identifying potential gaps in coverage. His thoroughness ensured that I had all the necessary protection I needed to be fully safeguarded against any unforeseen circumstances. Additionally, John's excellent communication skills were a breath of fresh air. He promptly responded to all my queries and concerns, providing me with regular updates and diligently explaining any policy changes or revisions. His proactive approach in keeping me informed and involved gave me a sense of peace and security, knowing that my insurance matters were in capable hands. Beyond his professionalism, what really made working with John a pleasure was his genuine passion for helping people. His friendly demeanor and positive attitude immediately put me at ease, making the insurance process smoother and more enjoyable than I ever thought possible. In conclusion, State Farm is an absolute gem in the insurance industry. His exceptional service, commitment to detail, and genuine care for his clients make him a true standout. I wholeheartedly recommend John to anyone in search of a reliable, knowledgeable, and personable insurance agent who will go above and beyond to provide you with the peace of mind you deserve."

dylan smith

August 6, 2023

5  out of  5 rating by dylan smith
"Stating that my transition to State Farm as an insurance provider was smooth would be an understatement. All of my needs have been swiftly and effectively met. It’s hard to not appreciate their hard work and dedication."

Tanner Jackson

August 6, 2023

5  out of  5 rating by Tanner Jackson
"Having worked with previous insurance providers it has been a pleasant change of pace with John and his team as they are very effective and efficient."

Kole Arnold

August 6, 2023

5  out of  5 rating by Kole Arnold
"i have been going to the office for years and the team has treated me exceptionally well. John and his team have gone above and beyond for me"

Peyton Wilson

August 6, 2023

5  out of  5 rating by Peyton Wilson
"I have had nothing shy of an exceptional experience working with John and his team since my recent change with insurance companies. The process was as simple as I could’ve imagined, due to the commutation he and his team had in a very timely manner. Highly recommend this office for all your personal and/or business needs. They will go above and beyond to meet your expectations!"

Laura Ratliff

August 6, 2023

5  out of  5 rating by Laura Ratliff
"Fantastic group. Always available when I have questions and they encourage us to meet and review our policies when needed. Recently had storm damage and they were fast to assess our needs and it was easy to get everything repaired quickly with their fast payout."

Courtney Baker

August 2, 2023

1  out of  5 rating by Courtney Baker
"Was trying to go to my boyfriends policy and when he called to add me he was informed because I was with a different agent with State Farm they could not accept me. That I needed to drop my insurance and then re-instate with them. I called my agent out of Frankfort KY Daryl Brown who assured me that was NOT policy that I could have switched. After my boyfriend playing phone tag with John and never getting a call back UNTIL we switched his agent we decided to use my agent and merge us together. Saved quite a bit of money merging. You all could have had another customer but chose to ultimately lie."

Mark Dedmon

May 18, 2023

5  out of  5 rating by Mark Dedmon
"Very professional...always helpful"

Nathan Svec

May 16, 2023

5  out of  5 rating by Nathan Svec
"Efficient, effective, and professional customer service. The best insurance experience I have had."

Kaleb Clayton

March 16, 2023

5  out of  5 rating by Kaleb Clayton
"I have been a client of John’s for about 3 years and honestly he has been professional, respectful and probably the best provider I have ever had for insurance. If you need insurance, he is the gentleman to speak with."

David Vance

March 13, 2023

5  out of  5 rating by David Vance
"John and his team are incredible! I have all my insurance needs, personal and business in one place. The hospitality of the entire office staff they treat us like family. 10/10 recommend!"

Emmanuel Potter

February 10, 2023

5  out of  5 rating by Emmanuel Potter
"I have carried insurance with John Parkhurst for many years. I can't say anything but good thing's about this company. Everyone in this office is very attentive and personable. Also when every other company tells you there's no way to get it done. John goes to bat for you and he gets it done. Along with his other agents, what a great team they are."

Latoya Guest

February 9, 2023

5  out of  5 rating by Latoya Guest
"JaTaye was Very Professional and Helpful. I'm glad to be with company."

Kwolf Playz

February 6, 2023

5  out of  5 rating by Kwolf Playz
"A great team. Very knowledgeable and professional."

Deado Shotbro

February 3, 2023

5  out of  5 rating by Deado Shotbro
"So far great service"

Justin Armstrong

February 2, 2023

5  out of  5 rating by Justin Armstrong
"Friendly and helpful"