State Farm® Insurance Agent John Parkhurst
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sandy Kelly
February 6, 2026
5
out of
5
rating by Sandy Kelly
"We've been customers for years. They have always been great at answering our questions and adjusting our policies."
Crystal Happy
February 4, 2026
5
out of
5
rating by Crystal Happy
"I've been with John Parkhurst for years. They have always treated me great!"
We responded:
"Thank you for your continued support, Crystal! We're pleased to hear that you've consistently enjoyed great service. Here’s to many more years of working together! -John"
Timothy Brown
January 28, 2026
5
out of
5
rating by Timothy Brown
"Great service and responsive to any needs and concerns."
Melissa Karrer
January 23, 2026
5
out of
5
rating by Melissa Karrer
"We have enjoyed being customers for many years! Staff is always helpful!"
We responded:
"Hi Melissa, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime! - John Parkhurst"
Dwan Warren- Hooten
January 19, 2026
5
out of
5
rating by Dwan Warren- Hooten
"State Farm has been nothing but kind, professional, and knowledgeable. Their team takes the time to explain things clearly and truly cares about their clients. I am very grateful for their services and the peace of mind they provide."
We responded:
"Hello Dwan, We are grateful and appreciate the time you took to leave your review. We're thrilled that Jessica and our team left such a great impression! If you ever need anything please don't hesitate to reach out to our team. See you soon! - John Parkhurst"
Allen Hackworth
January 18, 2026
5
out of
5
rating by Allen Hackworth
"Great competitive insurance rates and wonderful helpful staff!"
We responded:
"Thank you, Allen, for the compliment! Our team works hard to provide excellent support at competitive rates! - John"
Connor Wilson
January 12, 2026
5
out of
5
rating by Connor Wilson
"Always a pleasure to use John and team for all my insurance needs! And a special shoutout to Jessica for her helpfulness!"
We responded:
"Thanks so much for the amazing review, Connor! We really appreciate your support here in Lexington. If you ever have any questions or need insurance assistance in the future, we are just a message away! "
Sarah Eads Adkins
January 8, 2026
5
out of
5
rating by Sarah Eads Adkins
"Used them for years and always nice and helpful. I shop around frequently and always stay because of their rates and helpfulness!!"
We responded:
"We are grateful for your 5-star review, Sarah! Thanks for taking a moment to share your positive experience with our office. - John Parkhurst "
Paul Headley
January 2, 2026
5
out of
5
rating by Paul Headley
"Excellent customer service. Decent rates. Expected insurance premium raises every year that are not too bad."
We responded:
"Paul, thank you for your kind review. We deeply appreciate your feedback and continued business. We are always here for you if you need us. - John Parkhurst"
Scotty Beeman
December 31, 2025
5
out of
5
rating by Scotty Beeman
"Always curious and helpful best prices around Jessica and Ariel always helpful with all my insurance needs definitely recommend this company to anyone and everyone"
We responded:
"Hi Scotty, We are grateful and appreciate the time you took to leave your review. We're thrilled that Jessica and Arielle left such a great impression! We hope to continue exceeding your expectations with great service. See you next time! - John Parkhurst"
Dietra Powell
December 23, 2025
5
out of
5
rating by Dietra Powell
"They are the best. Service is impeccable."
We responded:
"Thank you for the 5-star review, Dietra! Here on State Farm Agent John Parkhurst’s Team, we are proud to serve our community and appreciate your recognition. "
Hannah Dunaway
December 23, 2025
5
out of
5
rating by Hannah Dunaway
"Joh Parkhurst and employees through State Farm have always been amazing to work with. I have an amazing deal with home and auto and I’ve never once had an issue they haven’t resolved or helped me through. They are always kind and easy to speak with they explain things well and I always get off the phone feeling like I understand and am getting the best. I’ve been with them for years and I plan to stay for many more years to come!!"
We responded:
"Hannah, thank you so much for the 5-star review! If you have any questions or need assistance, we are just a call or email away! - John Parkhurst"
Melissa Cox
December 12, 2025
5
out of
5
rating by Melissa Cox
"We have our home owners, cars and life insurance policies with John. Every member of the office has been so quick to respond, always so helpful and so knowledgeable. Couldn’t imagine using anyone else for our insurance needs."
We responded:
"Melissa - Thank you for the review!!!! We love working for you! John Parkhurst - Agent"
Jb Johnson
December 12, 2025
5
out of
5
rating by Jb Johnson
"They are always so helpful every time I call they are there great service"
Carl Bates
December 12, 2025
5
out of
5
rating by Carl Bates
"I needed a change of my auto policy and Jessica was able to clearing explain my change and had it completed within a couple of minutes. I have had State Farm Auto Insurance for over 40 years and they treat me special. I would never change to anyone else. Carl"
Cassie MacDonough
December 10, 2025
5
out of
5
rating by Cassie MacDonough
"Very helpful. Very friendly, great service. Highly recommend."
John Baker
December 8, 2025
5
out of
5
rating by John Baker
"Bought a new vehicle and had to update my insurance. Called, spoke with Jessica (who is always friendly and efficient), made the changes in about five minutes. Done."
Larry Robbins
December 5, 2025
5
out of
5
rating by Larry Robbins
"John did an excellent job for us. He worked very quickly to get us quotes, and was competitive. He stopped by on the weekend, and took pictures of our home and property. I was very impressed with John's professionalism."
How-I-Roll Bryant
November 29, 2025
1
out of
5
rating by How-I-Roll Bryant
"The people at this company do not help you! Parkhurst gave me a quote, got his commision and never bothered to answer his phone again. I have been with them for just a few months, about 4 and since then, my car insurance bill went from the first month $180 to $230 the next two months then shot up $200 more. I have my proof of everything on these people as much as they want to sit there and lie. This has been common among them from what I heard from others. They will come back and lie about the quote they gave you hence is why I left them for someone better. My husband and I have not had any issues with our car or tickets and have never paid this much ever in insurance. Our bill has never been the same every month with this agency. Don't use these people. I have never experienced such crap with any insurance agency & don't like to be lied to."
We responded:
"Shad'e, thank you for your review, however, the statements made are not correct and are not an accurate representation of our office. First and foremost, no one in my office has lied to you. In July, we received a customer completed quote that had been done online. Upon receiving the quote, it indeed was bound by our office with the information we were provided and payment taken. Less than 30 days later, we received information of an additional driver. We added them as requested by the customer. As a result of the new information for the additional driver that was not disclosed previously, it thus led to the rate increasing slightly (not the $50 swing you indicate in your review). You mention your bill jumping another $200. This is not accurate. As I have explained in our emails, this is for the November bill that has not been paid and is being added to the December bill. Regarding the statement about me collecting my commission and never bothering to answer the phone again, we have notes where our team has spoken to you on different occasions regarding your bill or changes that needed to be made. You and I were even emailing back and forth Thanksgiving Day, yesterday and again today (Saturday). To insinuate that I do not care about our customers is not accurate and blatantly false. As a small business owner, customer service and ethical behavior are the pillars that we have built our business and reputation on. Please feel free to reach out to me directly at 859-264-4422 with any further concerns or questions."
Amy Bach
November 28, 2025
5
out of
5
rating by Amy Bach
"John always does a great job for me. We have 4 cars and house insured. He always gives great advice. He is much appreciated."
We responded:
"Amy - Thank you for the review! I absolutely love working for you and Jeff! It is great people like your family that make me love what I do! - John Parkhurst"
Josh Owens
November 17, 2025
5
out of
5
rating by Josh Owens
"The absolute best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Elijah Dunlap
November 14, 2025
5
out of
5
rating by Elijah Dunlap
"A wonderful company that was extremely patient with me. 10/10 recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
John Gilger
November 4, 2025
5
out of
5
rating by John Gilger
"Everytime I have a question either by popping in or calling, the staff is always pleasant and they have time to find the answer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Laverna Green
October 29, 2025
5
out of
5
rating by Laverna Green
"I have been with John Parkhurst, Jessica and their great team for years. Great customer service and always friendly and responsive to any insurance needs or questions I may have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Danny Devers
October 27, 2025
5
out of
5
rating by Danny Devers
"Great insurance company. Always answers phone when I call. When making changes ges to policy; it's quick and easy. I highly recommend these guys."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"