Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle Dora

Danielle Dora

October 26, 2024

5  out of  5
rating by Danielle Dora
"I had a little issue with my bank card and I had to get a new one which means I have to update my payment method on everything. This very nice lady from State farm (wish I remembered her name) called me to tell me my bank card is about to expire and if I want to update it to another card. I decided to just setup my bank info instead of a card since they seem to get hacked so often that way they can just collect my payment directly from my bank. She did it with ease and was very helpful and answered all my questions. I appreciate the help. Not as tech savvy as I used to be. Thanks again!"
We responded:
"Hi Danielle, Thank you for sharing your experience! I’m glad to hear that our team was able to assist you with updating your payment method smoothly. It’s important to us that our customers feel comfortable with the process, and I’m pleased that we could help address your concerns. If you have any further questions or need assistance in the future, don’t hesitate to reach out. - John "
Profile photo of brian honaker

brian honaker

October 25, 2024

5  out of  5
rating by brian honaker
"They have the best customer service. They answered all my questions and took time to make sure I understood everything. They gave me the best quote around."
We responded:
" Hi Brian, Thank you for your feedback! I’m glad to hear that you had a positive experience with us and that your questions were addressed thoroughly. We appreciate you taking the time to share your thoughts and look forward to assisting you in the future! - John "
Profile photo of Andrew Rapier

Andrew Rapier

October 18, 2024

5  out of  5
rating by Andrew Rapier
"Great all around service and will help anyway they ca ."
We responded:
"Thank you, Andrew! We appreciate every opportunity to work for you!"
Profile photo of Nancy Mannon

Nancy Mannon

October 16, 2024

5  out of  5
rating by Nancy Mannon
"John Parkhursts’ office is so helpful. Obtained info I needed quickly with no fuss. Thank you!"
We responded:
"Hi Nancy, Thank you for your kind words! I'm glad to hear that you found the office helpful and that we were able to provide the information you needed quickly. If you have any more questions or need assistance in the future, just let us know! - John"
Profile photo of Ed

Ed

October 3, 2024

5  out of  5
rating by Ed
"Nice people."
We responded:
"Hi Ed, Thanks for your note! I’m glad to hear you had a good experience with the team. If you have any questions or need assistance, feel free to reach out! - John "
Profile photo of Angie McClendon-Grubbs

Angie McClendon-Grubbs

September 23, 2024

5  out of  5
rating by Angie McClendon-Grubbs
"I have had my insurance with John for many many years. He is never too busy to answer my questions. His staff is by far the best! I truly feel like they have my family’s best interests at heart."
We responded:
"Thank you for taking the time to leave us with a review, Angie. It means a lot to have such a long-standing customer of our office sticking with us. The team works diligently, and I am pleased you feel our service is helping you and your family comfortably! - John"
Profile photo of Sarah Hibbard

Sarah Hibbard

September 17, 2024

5  out of  5
rating by Sarah Hibbard
"Jay Brown was awesome to work with! I have auto, home and business insurance with State Farm and love it!!"
We responded:
"We appreciate your feedback on Jay! We appreciate you letting us take care of your home, auto and business needs! Let us know if you have any questions. - John"
Profile photo of Johnathan Ritter

Johnathan Ritter

September 13, 2024

5  out of  5
rating by Johnathan Ritter
"Never a problem contacting or getting friendly service."
We responded:
"Thank you Mr. Ritter! Our team works hard to deliver quality customer service. Your kind words mean a lot to our team. We appreciate you more than you know! - John"
Profile photo of Keagan Ransdell

Keagan Ransdell

September 12, 2024

5  out of  5
rating by Keagan Ransdell
"I’ve been insuring my rental with them for years and have nothing but good things to say. Very communicative, helpful, and always so friendly. Highly recommend to anyone needing renters insurance."
We responded:
"Keagan, we appreciate your loyalty to our office and allowing us to serve you over the years. Cheers to many more years working together. - John"
Profile photo of Megan Sebor

Megan Sebor

September 9, 2024

5  out of  5
rating by Megan Sebor
"They always take care of any issue I may need help with. Staff is very knowledgeable and a delight to speak with."
We responded:
"Thank you, Megan! We’re happy to hear that our team has been able to assist you with any issues. If you ever need further support, don’t hesitate to reach out! -John"
Profile photo of Linda Lane

Linda Lane

September 9, 2024

5  out of  5
rating by Linda Lane
"I have had insurance with John for a few years now and have never been more happy with an insurance company. The ladies there are very friendly and helpful as well. I would gladly refer anyone I know to give John and his staff a call!"
We responded:
"Thank you, Linda! It means a lot to our team to know that we are able to give our customers a positive experience and help with their insurance coverage needs. Let us know if you need anything else! - John"
Profile photo of Carter Leeson

Carter Leeson

September 6, 2024

5  out of  5
rating by Carter Leeson
"always nice & helpful!"
We responded:
"Carter, we’re thrilled that you find our team nice and helpful. Your kind words mean a lot to us, and we’re here for you if you need anything else! -John "
Profile photo of Amber Crawford

Amber Crawford

September 4, 2024

5  out of  5
rating by Amber Crawford
"Always friendly, efficient, and fantastic customer service!"
We responded:
"Thank you, Amber! We appreciate the kind words. We do our best to provide quality customer service! - John"
Profile photo of Edward Ghazalian

Edward Ghazalian

August 29, 2024

5  out of  5
rating by Edward Ghazalian
"Great customer service"
We responded:
"Thank you for the praise, Edward! Our team works hard to deliver quality service. - John"
Profile photo of Ricky Phelps

Ricky Phelps

August 26, 2024

5  out of  5
rating by Ricky Phelps
"Very helpful and friendly."
We responded:
"Thanks, Ricky! Our staff is always trying to make the customer experience a better one. Let us know if you need anything. - John"
Profile photo of Manuel Reyes

Manuel Reyes

August 26, 2024

5  out of  5
rating by Manuel Reyes
"I've always been treated with respect and appreciate there customer service and Attention. They are very people oriented and very honest."
We responded:
"Thank you, Manuel, our office thrives by fostering positive relationships and experiences with our community. We are always trying to improve! - John"
Profile photo of Nicole Hurst

Nicole Hurst

August 23, 2024

5  out of  5
rating by Nicole Hurst
"Such an amazing group of people! I’m awful about remembering to pay my bill but they will call and remind me with the kindest tone. Thanks for being an honest, kind, and affordable insurance company!"
We responded:
"Nicole, we’re delighted to know that our reminders have helped you stay on track. We’re here to support you in any way we can! -John "
Profile photo of Vickie Perez

Vickie Perez

August 19, 2024

5  out of  5
rating by Vickie Perez
"A wonderful bunch of people"
We responded:
"Thank you, Vickie! Our team works hard to give our customers a wonderful experience! Happy to be of service. "
Profile photo of Liz Spalding

Liz Spalding

August 13, 2024

5  out of  5
rating by Liz Spalding
"Whenever I need any proof of insurance or other forms, Kendall is extremely prompt, professional, and courteous."
We responded:
"Thank you, Liz, for your kind words! We're happy to hear that Kendall has been able to assist you with such promptness and professionalism. Thank you for choosing us!-John"
Profile photo of Trent Wilson

Trent Wilson

August 9, 2024

5  out of  5
rating by Trent Wilson
"I ran up on a curb and blew out a tire. Roadside assistance showed up within a few minutes and got me back on the road. A week later I let my battery run down. Again roadside assistance got me going again. Excellence service! Hopefully I'll be kinder to my car from now on."
We responded:
"Thank you, Trent, for the fantastic review! We're pleased that we could help you. If you need any further assistance, please reach out to us! -John"
Profile photo of Jason Hartell

Jason Hartell

August 9, 2024

5  out of  5
rating by Jason Hartell
"Customer service is exceptional!"
We responded:
"Thanks for the fantastic review, Jason! We're delighted that you had an exceptional customer service experience. If you need anything else, we're here to help! -John "
Profile photo of Pat Shelby

Pat Shelby

August 1, 2024

5  out of  5
rating by Pat Shelby
"Dependable insurance company"
Profile photo of Pamela Adkins

Pamela Adkins

July 26, 2024

5  out of  5
rating by Pamela Adkins
"The staff is always friendly and eager to help in any way. I also love the way they have their payment plan set up, so you are never late. Great job everyone!"
Profile photo of Melissa Caudill

Melissa Caudill

July 24, 2024

5  out of  5
rating by Melissa Caudill
"Great office to have insurance through! So knowledgeable and friendly!"
We responded:
"Thank you for the fantastic review, Melissa! We're delighted to hear that you find our team knowledgeable and friendly. If there's anything more we can do for you, please let us know. -John"
Profile photo of Elizabeth Westin

Elizabeth Westin

July 23, 2024

5  out of  5
rating by Elizabeth Westin
"Every employee I have dealt with has been helpful, willing to investigate questions, and always pleasant to talk to."
We responded:
"Thanks for sharing your experience, Elizabeth! We're glad our team has been able to assist you effectively and make your interactions pleasant. We're here for any questions or needs you may have. -John"