Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carter Leeson

Carter Leeson

September 6, 2024

5  out of  5
rating by Carter Leeson
"always nice & helpful!"
Profile photo of Amber Crawford

Amber Crawford

September 4, 2024

5  out of  5
rating by Amber Crawford
"Always friendly, efficient, and fantastic customer service!"
Profile photo of Edward Ghazalian

Edward Ghazalian

August 29, 2024

5  out of  5
rating by Edward Ghazalian
"Great customer service"
Profile photo of Ricky Phelps

Ricky Phelps

August 26, 2024

5  out of  5
rating by Ricky Phelps
"Very helpful and friendly."
Profile photo of Manuel Reyes

Manuel Reyes

August 26, 2024

5  out of  5
rating by Manuel Reyes
"I've always been treated with respect and appreciate there customer service and Attention. They are very people oriented and very honest."
Profile photo of Nicole Hurst

Nicole Hurst

August 23, 2024

5  out of  5
rating by Nicole Hurst
"Such an amazing group of people! I’m awful about remembering to pay my bill but they will call and remind me with the kindest tone. Thanks for being an honest, kind, and affordable insurance company!"
We responded:
"Nicole, we’re delighted to know that our reminders have helped you stay on track. We’re here to support you in any way we can! -John "
Profile photo of Vickie Perez

Vickie Perez

August 19, 2024

5  out of  5
rating by Vickie Perez
"A wonderful bunch of people"
We responded:
"Thank you, Vickie! Our team works hard to give our customers a wonderful experience! Happy to be of service. "
Profile photo of Liz Spalding

Liz Spalding

August 13, 2024

5  out of  5
rating by Liz Spalding
"Whenever I need any proof of insurance or other forms, Kendall is extremely prompt, professional, and courteous."
We responded:
"Thank you, Liz, for your kind words! We're happy to hear that Kendall has been able to assist you with such promptness and professionalism. Thank you for choosing us!-John"
Profile photo of Trent Wilson

Trent Wilson

August 9, 2024

5  out of  5
rating by Trent Wilson
"I ran up on a curb and blew out a tire. Roadside assistance showed up within a few minutes and got me back on the road. A week later I let my battery run down. Again roadside assistance got me going again. Excellence service! Hopefully I'll be kinder to my car from now on."
We responded:
"Thank you, Trent, for the fantastic review! We're pleased that we could help you. If you need any further assistance, please reach out to us! -John"
Profile photo of Jason Hartell

Jason Hartell

August 9, 2024

5  out of  5
rating by Jason Hartell
"Customer service is exceptional!"
We responded:
"Thanks for the fantastic review, Jason! We're delighted that you had an exceptional customer service experience. If you need anything else, we're here to help! -John "
Profile photo of Pat Shelby

Pat Shelby

August 1, 2024

5  out of  5
rating by Pat Shelby
"Dependable insurance company"
Profile photo of Pamela Adkins

Pamela Adkins

July 26, 2024

5  out of  5
rating by Pamela Adkins
"The staff is always friendly and eager to help in any way. I also love the way they have their payment plan set up, so you are never late. Great job everyone!"
Profile photo of Melissa Caudill

Melissa Caudill

July 24, 2024

5  out of  5
rating by Melissa Caudill
"Great office to have insurance through! So knowledgeable and friendly!"
We responded:
"Thank you for the fantastic review, Melissa! We're delighted to hear that you find our team knowledgeable and friendly. If there's anything more we can do for you, please let us know. -John"
Profile photo of Elizabeth Westin

Elizabeth Westin

July 23, 2024

5  out of  5
rating by Elizabeth Westin
"Every employee I have dealt with has been helpful, willing to investigate questions, and always pleasant to talk to."
We responded:
"Thanks for sharing your experience, Elizabeth! We're glad our team has been able to assist you effectively and make your interactions pleasant. We're here for any questions or needs you may have. -John"
Profile photo of Bettina McCarty

Bettina McCarty

July 5, 2024

5  out of  5
rating by Bettina McCarty
"Been with State Farm for years always there when we need any insurance always great service."
Profile photo of Derrick Barnes

Derrick Barnes

June 26, 2024

5  out of  5
rating by Derrick Barnes
"Great service and friendly people always ready to help"
Profile photo of Tracy Hill

Tracy Hill

June 12, 2024

5  out of  5
rating by Tracy Hill
"I’ve been a customer for almost eight years, and I’m very satisfied with the service I receive. When I call, the phone is always answered by a person! My concerns are always immediately addressed. Last year my home was damaged by a tree that fell on it. John called me personally and helped me find professionals that would work with my insurance. Many homes were damaged in that storm, so the process was slow, but I always felt that I had a great team working with me. I have home, auto, and life policies with John Parkhurst, and I would recommend his team to anyone looking for an insurance company."
We responded:
"Tracy - Thank you so much for the top notch review! Our office is always happy to help our customers in their moment of need. We are so thankful that you have allowed our team to work for you the last 8 years. We are always only a phone call or text away if you ever need us. - John"
Profile photo of Yvonne Hampson

Yvonne Hampson

May 30, 2024

5  out of  5
rating by Yvonne Hampson
"Great customer service!"
We responded:
"Thank you, Yvonne, for the review! Happy we could deliver quality customer service to you! - John"
Profile photo of Lisa Isaac

Lisa Isaac

May 20, 2024

5  out of  5
rating by Lisa Isaac
"We have been with State Farm for years. We have compared rates and are very satisfied that we are in good hands."
We responded:
"Happy to have you with us Lisa! We appreciate the review and your continued support. - John "
Profile photo of james rourke

james rourke

May 17, 2024

5  out of  5
rating by james rourke
"Very cooperative and very pleasant to deal with."
We responded:
"Thank you, James! Happy we were able to provide our services in a pleasant manner! - John "
Profile photo of Susan Falvey

Susan Falvey

May 15, 2024

4  out of  5
rating by Susan Falvey
"They have always worked with me to make sure I get the best price and discounts on my car insurance."
We responded:
"Susan, thank you for your feedback! We're happy to hear you've enjoyed the priceing on your car insurance. Please let us know if you have any questions or need assistance with anything else. We look forwarding to serving you again soon! -John"
Profile photo of Katelin Mangold

Katelin Mangold

May 15, 2024

5  out of  5
rating by Katelin Mangold
"Very nice and understanding people. They treat you like family."
We responded:
"Thank you for your kind review, Katelin! I'm so glad to hear that you feel like part of our Lexington State Farm family because that's exactly how we see you! We appreciate your feedback and look forward to continuing to serve you! -John"
Profile photo of Kelsey Shipp

Kelsey Shipp

May 15, 2024

5  out of  5
rating by Kelsey Shipp
"Excellent service, caring staff, above and beyond. Can’t say better things about this office!"
We responded:
"Thank you for your wonderful review, Kelsey! We're so pleased to hear that you experienced excellent service and felt that our team went above and beyond. We appreciate your positive feedback and look forward to continuing to serve you with the same dedication! -John"
Profile photo of my hero academia

my hero academia

May 8, 2024

5  out of  5
rating by my hero academia
"I love my insurance they are great kind and caring never had a issue ........"
We responded:
"Thank you for the review! Always happy to help, let us know whenever an issue does arise!"
Profile photo of Devon Dugan

Devon Dugan

May 1, 2024

5  out of  5
rating by Devon Dugan
"They meet our needs without constant pressure of trying to get us to increase our coverage. Always helpful with questions and concerns we may have. Very courteous, friendly reminders and processing payments for me so I our coverage never laspes."
We responded:
"Happy to help, Devon! we pride ourselves on keeping our customers informed but comfortable with their insurance needs. Let us know if there is anything else you need from us!"